Shipping Guide

Orders are shipped directly from our factory warehouse or USA loacal warehouse, in plain brown boxes or envelopes. We do everything we can to make sure your order is delivered on time and 100% secret.

We will send a tracking number to your Email box once your order is shipped. Please refer to the below sections for more details.

100% Privacy Package

If you are ready to enjoy the new changes that huge dildo bring, then we will spare no effort to protect your privacy.

At least, no one knows what it is until you open the package. Because, the package does not have any sexually related words and descriptions. In addition, the shipping and return address information does not mention any information about our company and website.

Shipping Page
Item Description
Brown Boxes or Envelopes

Processing And Shipping Time

In-Stock Dildos (USA/EU Warehouse): 1-2 Days Processing time + 3-5 Days Shipping time. (Note:Only some popular styles are available. You can see the options on the product page).

Not In-Stock Dildos: Will be shipped directly from China. 1-3 Days Processing time + Shipping Time (Depends on your location)

Check the shipping time table for more details :

USA4-15 Business days,Tax-Free.(Depends on the Shipping Method you choose)
Europe/Asian Countries

For Free Shipping Option : 7-15 Business days, Tax-Free.

For Expedited Shipping Option : 3-6 Business days, Complete customs clearance and pay duties by yourself.

Canada/ New Zealand/ AustraliaSame as  Europe/Asian Countries
United Kingdom4-8 Business days,Tax-Free.
Other Country7-21 Business days.(Depends on your location)

 

In-Stock ( USA)

The huge dildo will be shipped from our warehouse Located in (LA), CA (West) or NC (East)

1st LA Warehouse

2nd West Warehouse

3rd East Warehouse

All dildos( in stock USA): 2 – 5 days shipping time.

The following is real cases of in stock order shipping time.

Not In-Stock

Huge dildos will be shipped directly from China factory. 

China Factory Location

The following is real cases of 【Free Shipping Option】 order shipping time

The following is real cases of 【Expedited Shipping Option】 order shipping time

Track Your Order

Our shipping partners are USPS, UPS, FedEx, DHL, etc. We will send a tracking number to your email box once your order is shipped. You can track your package and contact the courier to arrange a suitable day for delivery if you need it.

Track your order as follow:

If you have any problems, please contact us:Email [email protected]. Call us : 1 (203)-548-9557

Undeliverable & Lost Packages

Once your order ships, we’ll send you an email confirmation with your tracking number. If your order is returned to us as undeliverable due to an error on your part, (such as an incorrect address, missing apartment number, etc.) you may pay an additional fee to have it re-shipped or re-routed.

If the delivery problem is determined to be due to an error on the part of Hugedildo, we will replace or refund the order.

  • Never received your huge dildo: After the package is dispatched, we will track the logistics information, if you never receive your package, please contact us ASAP (/Call us :, and we will resend it for you.
  • Package was damaged by the carrier: If the package is damaged by the carrier, please complain to the local carrier service provider. At the same time, take some photos of the damaged product and send it to us (/Call us :), and we will assist you in handling it.

Hugedildo.com is not responsible for lost/stolen packages with a confirmed delivery status from the carrier. If your package is lost prior to delivery, please let Customer Service know as soon as possible. If the package is not delivered, we’ll contact the carrier to investigate. Pending the results of the investigation we will replace your package.

More Tips

  • Different Billing & Shipping Addresses – As a fraud prevention measure, orders which request shipping to any address other than the credit card billing address may require additional authorization. A member of the team may call the number provided to verify the order information and request further information if necessary. Please provide a valid phone number and email address so that your order is not unnecessarily delayed. We promise to be discreet and make no reference to the contents of your order!
  • P.O Boxes – All orders shipped to P.O. Boxes will be shipped USPS Priority or USPS Next Day. It is worth noting that Expedited Shipping cannot be delivered to P.O boxes addresses.
  • International Shipping & Customs – International orders can take anywhere from 5 business days to 4 weeks depending on destination. Buyers are fully responsible for complying with their country’s laws, customs regulations, taxes, and duties. Some countries are high-risk for customs seizures(Islamic countries, Philippines, India, Indonesia, Malaysia, Africa, or Brazil). Hugedildo.com is not responsible for packages delayed or detained in customs.
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